![]() ![]() ![]() ![]() Kent holds an MBA from the Stanford Graduate School of Business and a BS in Chemical Engineering from the University of Idaho.Īfter graduating from the United States Military Academy in 1997, I served five years in the US Army as a military officer and Apache Helicopter pilot. Kent is active in the Boise community, where he resides with his wife and two children. In addition to launching CRS and ADC, Kent has led several small, entrepreneurial companies in a variety of capacities ranging from Chief Financial Officer to Chief Operating Officer. Kent joined Capital One in 1999 via the acquisition of a company he co-founded, American Direct Credit, an innovative, niche-focused consumer finance company located in Boise, Idaho. Capital One sold its interests in CRS in 2006, netting a cash profit of over $100MM and generating an ROE in excess of 300% annually. Prior to this role, Kent was the General Manager and creator of COF’s business serving the distressed asset industry, Credit Recovery Services (CRS). In his last capacity as EVP, Kent managed a $50B portfolio of full-spectrum consumer receivables generating a profit in excess of $2B annually. He more than doubled Subprime profits over a five-year period while more than halving both charge-off and customer attrition rates. Kent led an end-to-end transformation of the business from a high-fee, high-attrition business operating under regulatory action to a customer-focused entity with a sustainable and highly profitable business model free of regulatory encumbrances. Kent was most recently Executive Vice President, US Card Division for Capital One Financial (COF), where he served as General Manager with full P&L responsibility for Subprime Card, the company’s largest and most profitable business unit. Armed with that experience, Kent has unique perspective on the issues facing health system revenue cycle leaders and a rich experience base for how to use iVinci's product set to drive innovation and next level performance. After co-founding iVinci Health in 2010 and working with his partners to develop and deploy iVinci's innovative product suite, Kent spent a year actually managing the revenue cycle operations of one of iVinci's largest clients successfully navigating a migration to the Epic billing system and fully leveraging iVinci's tools to drive end to end revenue cycle performance. “In the span of a few months we’ve seen the number of patients who rate their billing experience as ‘good’ or ‘excellent’ improve by more than 40 percent.Kent is a seasoned business leader who has delivered breakthrough results in a multitude of business environments ranging from start-ups to the largest division within a Fortune 500 company. "The early results from our VisitPay implementation are extraordinary,” Bert Zimmerli, EVP and CFO at Intermountain, said in a statement. Intermountain, which just began deploying the technology this past spring, is also seeing results. Luke's Health System in Idaho and Orego, which has had VisitPay deployed since 2014, has seen a 50 percent increase in patient satisfaction ratings and a 20 percent increase in patient payment rates, according to VisitPay. While the problem of patients not paying has always existed in healthcare, rising deductibles have made it more common, and more damaging, to health system bottom lines. By making it easier for patients to pay for their care, the software helps hospitals increase the number of patients that make their payments. It also allows patients to set up tailored installment payment plans, all online. The platform allows patients to see what they need to pay by integrating data from the patient's health plan and data from the health provider. VisitPay offers hospitals an online payment platform for patients. “We are excited to begin this next stage of our journey and look forward to dramatically expanding the number of health systems and patient consumers we can serve.” It can be implemented across multiple billing systems in as little as 10 weeks,” Kent Ivanoff, CEO of VisitPay, said in a statement. “Our cloud-based technology is in demand from patients and providers alike in this age of high-deductible health plans. VisitPay also rebranded (it was formerly known as iVinci Healthcare) and announced a new customer, Intermountain Healthcare. Ascension Health, which invests on behalf of a number of health systems, contributed to the round as well. VisitPay, a Boise, Idaho-based healthcare payments startup, has raised $15 million in a round led by Norwest Venture Partners. ![]()
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